Staff Satisfaction
The cost and dislocation to the business resulting from a high rate of retail management turnover is a problem often identified but too often left unresolved.
One common reason for this inaction is that the existing management team lacks the time and experience to tackle the problem. Another is that within any company hierarchy, no level of management is seen by other levels as impartial, objective and able to make unbiased recommendations for action.
Reducing staff turnover not only saves money and time, it also improves customer service.
As experienced retailers, FSP consultants have - quite outside of the management structure of the client retailer - been able to:
- get honest feedback from staff
- quickly identify the root causes of the high staff turnover
- propose practical, immediate solutions
FSP can give you the means to reduce turnover and enhance your offering. Click here to view our Staff Satisfaction Case Study.
Contact us on
+44 01494 474740
or alternatively Email FSP
“Much retail planning focuses on 'capacity' and floorspace issues. What FSP do is to provide a commercial 'reality check' of 'demand' based on actual market analysis and the socio-economic composition of the catchment which then needs to be considered alongside 'theoretical' capacity figures. This provides an added dimension when considering and understanding development proposals and one that tends to be overlooked by many planning and property professionals”
Adrian Swift
Principal Planner,
Blackburn with Darwen Borough Council