Retailers

Brand Services

Market and Retail Brand Positioning

FSP uses an original form of Consumer Segmentation and Market Analysis to understand how markets work and where potential competitors are positioned based on shopper attitudes, behaviour and lifestages.

Retail Brand Auditing

In-house developed techniques will analyse opinions and reactions, looking not only at users' and non-users' perceptions of all outward manifestations of the brand, but also the internal perception from the company itself.

Brand Tracking

Provides a method of regularly verifying the market position of your brand

Location Services

Location Planning

Identifies concentrations of target shoppers and draws up optimal location strategies.

Store Space Utilisation

Increasing the realised margin and cutting costs is essential in running a successful retail chain. We can help you make efficient use of the total leased space to increasing profitability.

Turnover and Sustainable Rents Estimates

FSP can help you determine the expected income and/or affordability of a location using unique techniques developed in house by our specialist consultants.

Other

Staff Satisfaction

• Get honest feedback from staff
• Quickly identify the root causes of the high staff turnover
• Propose practical, immediate solutions 

Customer Profiling

FSP has extensive experience using focus groups, user and non-user shopper surveys and accompanied shopping specifically to analyse shopper attitudes and behaviour. The system informs clients of shopper opinions, behavioural responses to marketing campaigns, effectiveness of merchandising, product attractiveness, shop appearance and service standards. Combined with sales data, we can provide you with an invaluable foundation upon which to take your brand forward.

Contact us on 01494 474740

This level of market intelligence is always useful.

Andrew Bauer
Centre Director
County Mall, Crawley
Retail Consultancy